How can I update my account details?


Managing your OpenBuilds Part Store account is straightforward and empowers you with several functionalities:


  1. Order Interaction: You can seamlessly communicate regarding your order by sending messages directly to the Part Store.
  2. Monitor Order Progress: Easily track the status of your order.
  3. Access Documentation: Print invoices and review your complete order history.
  4. Enhance Address Book: Edit and refine your address book for efficient future ordering.
  5. Personalize Wish Lists: Tailor your wish lists to keep track of products you desire.
  6. Refine Personal Information: Edit and update your personal account details.
  7. Retrieve Recent Views: Quickly access items you've recently viewed.


Additionally, here are explanations of common order statuses:


  • Awaiting Fulfillment: Your order and payment have been processed, and we're currently preparing your order for shipment.
  • Awaiting Payment: An order has been initiated, and payment is required to facilitate processing and shipment.
  • Pending: Your order is received and in a pending state. Kindly review your email or OpenBuilds Part Store account for an order-related message.
  • Partially Shipped: All available in-stock items have been dispatched, and any remaining items will follow shorty. Comprehensive information is relayed through email or an order message on the OpenBuilds Part Store.
  • Canceled: Your order has been canceled as per your request, and a complete refund or credit has been processed.
  • Refunded: Refund issuance for either a portion or the entirety of your order. Details can be found via email or an order message on your account on OpenBuilds Part Store.


For any further inquiries or clarifications, please don't hesitate to reach out to our customer service. Your satisfaction remains our priority.