Encountering an error message during checkout? We're here to assist.

We understand the urgency of completing your purchase, and we apologize for any inconvenience caused by the error message you've encountered.

Our OpenBuilds Part Store checkout process involves real-time shipping quotes. If you're facing an error during checkout, it's possible that your order might have surpassed the permissible weight or length limitations established by the shipping companies.

Please don't worry, as we're here to provide a solution. Kindly take the following steps:

  1. Capture the Issue: If possible, take a screenshot of your shopping cart along with the error message.
  2. Comprehensive Parts List: Alternatively, you can provide us with a complete list of the parts you intend to purchase.
  3. Reach Out to Us: Forward the screenshot or parts list via email to our team.

Rest assured, our dedicated team will diligently process your order for you. We're committed to ensuring a seamless shopping experience, and we appreciate your patience and understanding. Should you have any further questions or concerns, please feel free to contact our customer service. Your satisfaction remains our priority.