How can I initiate a product return?
We strive to provide a seamless return experience at the OpenBuilds Part Store. Here's an outline of our return policy and the steps to follow:
OpenBuilds Part Store Return Policy:
You have the opportunity to return new and unopened items within 30 days from the date of delivery for a full refund or exchange. Refunds or exchanges are generally processed 1-2 weeks after we receive your returned package. Please keep in mind that bank processing time for refunds might take up to 15 business days, contingent upon your bank's policies.
Most often, the responsibility for return postage lies with you, and the refund will exclude the initial shipping charges you paid.
How to Make a Return:
Returns Processing Center:
OpenBuilds Part Store
40343 Air Time Avenue
Zephyrhills, Florida 33542
Please bear in mind that software purchases are non-refundable.
If you require any further assistance or have queries concerning the return process, please don't hesitate to reach out to our customer service.